Get in Touch

We'd love to hear from you! Whether you have a question about our SIB-KIS collection, need help with an order, or just want to connect, we're here for you.

Contact Information

Email: info@chenetthebrand.com

Location: New York, NY

Customer Service Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: 10:00 AM - 4:00 PM EST

What Can We Help You With?

• Questions about products or sizing
• Order status and tracking
• Returns and exchanges
• Wholesale inquiries
• Custom design requests
• General feedback

Response Time

We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please include 'URGENT' in your subject line.

Follow Us

Stay connected with CHENÈT | THE BRAND for the latest drops, exclusive offers, and behind-the-scenes content.

Thank you for choosing CHENÈT | THE BRAND. We appreciate your support and look forward to serving you!